Request for Physical Port Relocation

TPHs can submit a request to the Cboe NOC to relocate one or more switch ports to another switch or a different port. The following guidelines must be adhered to:

• Only CFE Layer 3, 10Gbps NY4 and NY5 cross connects are eligible for physical port relocation; 1Gbps Layer 3 and 10Gbps Layer 1 ports are excluded from relocation requests.
• Requests must be submitted in writing to noc@cboe.com.
• Requests must be submitted at least seven (7) calendar days prior to the requested move date. Moves can only be performed on Fridays after market close.
• Requests must include either the Equinix-assigned cross connect ID or the transit IP address to properly identify the connection being moved.
• The physical port being moved must have been in service for at least 90 days prior to the request. Physical ports are not eligible for relocation again for 90 days after a move.
• Relocation requests are limited to two (2) physical ports per request. TPHs must wait until the relocation request has been fulfilled before submitting subsequent requests.
• Port relocation requests will be randomly assigned from currently available ports. The Cboe NOC will not disclose the current switch port location or the new port number following relocation.
• Port relocation requests to another switch must stay on the same switch path type (i.e., primary to primary and secondary to secondary switches).
• All port relocation requests will require a transit IP address change.