Email Alerts

Email alerts may be requested for the net long/short exposure limits. If configured, Clearing Firms and/or their TPH clients will receive an email when a pre-defined warning threshold is crossed and another when the risk limit is met or exceeded. If a single event causes both the warning threshold and the risk limit to be exceeded, only the risk limit exceeded email event notification email will be sent. Clearing Firms will be able to add, edit, and identify default email addresses where automatically generated notifications will be sent.

When requesting alerts, Clearing Firms should provide one or more email addresses to which email notifications will be sent. Note that email alerts will not automatically reset any limits, and the Clearing Firm must log in to the Customer Web Portal or reach out to the CFE Trade Desk in order to reset the rule and allow the TPH to resume trading. In addition, threshold crossing and risk trip emails will only be sent once (i.e., repeated alerts will not be sent when a threshold is crossed repeatedly prior to a risk trip).