Data Center Provider Request

The requesting customer submits a cross connect request with the appropriate data center provider:

• Equinix - NY5, NY4, NY6 and CH1
• Cyxtera - ORD1

The data center provider will need the LOA-CFA and the A-side details to complete the connection. The "A-Side" customer is responsible for any data center setup fees and monthly recurring costs associated with the cross connect. As the "A-Side" customer, the customer is also responsible for initiating troubleshooting requests with the data center provider in the event of a down cross connect.