Request for Physical Port Relocation

Customers can submit a request to the Cboe NOC to relocate cross connects to another switch port on the same switch or a different switch within the same Data Center. The following guidelines must be adhered to:

• Only Layer 3 NY4, NY5, or NY6 cross connects are eligible for physical port relocation within the same data center.

• Requests must be submitted in writing to noc@cboe.com.

• Requests must be submitted at least seven (7) calendar days prior to the requested move date.

• Moves can only be performed during normal maintenance windows.

• Requests must include either the Equinix-assigned cross connect ID or the transit IP address to properly identify the connection being moved.

• The physical port being moved must have been in service for at least 90 days prior to the request. Physical ports are not eligible for relocation for 90 days after the requested move.

• Relocation requests are limited to two (2) physical ports per request. Firms must wait until the relocation request has been fulfilled before submitting subsequent requests.

• Port relocation requests will be randomly assigned from currently available ports. The Cboe NOC will not disclose the current switch port location or the new port number following relocation.

• Port relocation requests to another switch must stay on the same switch path type (i.e., primary to primary and secondary to secondary switches).

• Port relocations may require a transit IP address change.