Error Trade Form
The below form is required to be used in connection with requesting review of a potential CFE Error Trade, or for reporting a mistake, inaccuracy, or error in a reported Block Trade or Exchange of Contract for Related Position (ECRP) transaction.
In order to invoke the Error Trade policy for a potential Error Trade, a Trading Privilege Holder must do both of the following: (1) notify the Trade Desk of the potential error trade by telephone at 312-786-8700 as soon as possible and in no event later than 8 minutes following the execution time of the potential error trade and (2) complete and submit the below form electronically within 20 minutes following the execution time of the potential error trade. If either or both of the notification requirements above are not satisfied with respect to a potential error trade, the trade will stand under Part A of CFE’s Resolution of Error Trades Policy and Procedure.
An Authorized Reporter or party on either side of a reported CFE Block Trade or ECRP transaction can request that the Trade Desk bust or adjust the Block Trade or the CFE contract leg of an ECRP transaction by using the form below if there was a mistake, inaccuracy, or error in the information that was inputted into the Block/ECRP Reporting Tool for the transaction. Please note that an Authorized Reporter or party on one side of the Block Trade or ECRP transaction is required to enter the bust or adjustment request through the form below, and an Authorized Reporter or party for the contra side of the transaction must agree to the request and on the mistake, inaccuracy, or error that occurred via email confirmation to [email protected]. Both of these submissions must be made by 4:00 p.m. CT on the business day of the transaction in order for the Trade Desk to consider the bust or adjustment request.
Refer to Section III of the Policies and Procedures Section of the CFE Rulebook for CFE’s Resolution of Error Trades Policy and Procedure and additional detail regarding CFE trade review provisions and requirements.
It is recommended that users follow up with a call to the CFE Trade Desk (312-786-8700) immediately following submission to ensure requests for review are properly prioritized.
* Required field.
When you click the "Submit" button, your request will be submitted to Cboe which may take a few seconds. When the information has been sent to Cboe, you will receive a pop-up message indicating that we have received it and you will also receive an email confirmation. Cboe will review your information and contact you.